Kevin Miodek
- Total activity 21
- Last activity
- Member since
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Activity overview
Latest activity by Kevin Miodek-
Kevin Miodek created an article,
Troubleshooting Common Software Issues
This guide provides steps to troubleshoot common software issues before contacting support. Users are advised to restart the software and device, check for updates, ensure a stable internet connect...
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Kevin Miodek created an article,
Antelope Valley Line Gameplay Guide
This guide has been designed to help players get the most out of the Antelope Valley Line: Los Angeles - Lancaster Route Add-On. Below you will find information about the content available for this...
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Kevin Miodek created an article,
How Do I Use Dovetail Support?
Where Do I Start?If you don't have a Dovetail Support account, please register for an account here. Please Note: You cannot sign in to Dovetail Support with your Dovetail Live account. Alternativel...
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Kevin Miodek created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Kevin Miodek created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Kevin Miodek created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Kevin Miodek created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Kevin Miodek created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Kevin Miodek created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Kevin Miodek created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...